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Privacy Statement

Privacy-sensitive data or personal data is processed via the Novo Bouw website. Novo Bouw considers careful handling of personal data of great importance. For that reason, we carefully process and secure all personal data.

In our processing, we adhere to the requirements of relevant privacy laws and regulations. Among other things, that means that:

  • we clearly state the purposes for which we process personal data. We do this through this privacy statement;
  • we limit our collection of personal data to  the personal data that is necessary for legitimate purposes;
  • we first ask you for explicit permission to process your personal data in cases where your permission is required;
  • we take appropriate security measures to protect your personal data and also demand that of parties that process personal data on our behalf;
  • we respect your right to inspect, correct or delete your personal data at your request.

In this privacy statement we explain which personal data we collect and use and for what purpose. We recommend that you read this carefully.

This privacy statement was last modified on 15-06-2018.

Use of personal data

When using our service, we receive certain information from you. That may be personal data. We only store and use the personal data that is provided directly by you, in the context of the service you have requested, or for which it is clear that it is provided to us for processing.

We use the following data for the purposes stated in this privacy statement:

  • Name and address
  • Telephone number
  • Billing address
  • Email address
  • Form of address / Gender
  • IP address
  • Operating system


You must first register for certain parts of our service. After registration, we will store the personal details you provide via the username you have chosen. We save this data so that you do not have to enter it every time and so that we can contact you in the context of the implementation of the agreement.

We will not provide the data linked to your username to third parties, unless this is necessary in the context of the implementation of your agreement with us, or if this is required by law. In the event of suspected fraud or misuse of our service, we may hand over personal data to the competent authorities.


In addition to the information on our website, we may also inform you about our new products and services:

  • by mail
  • by email
  • via social media

Contact form

Through our service we offer the possibility to ask questions via a contact form. In that form, you are asked to enter various details so we can process your question. You choose yourself which data you provide. The data that you send to us will be kept for as long as the nature of the form or the content of your e-mail requires it to be fully answered and processed.


We do not publish your customer data.

Third-party access

  • Your data is explicitly not provided to third parties.
  • These partners are (also) established outside the EU.
  • Social media buttons are included in our service. The administrators of those social media services use the buttons to collect your personal data.


We take security measures to limit misuse and unauthorized access to personal data. In particular, we take the following measures:

  • Access to personal data is protected with a username and password;
  • We use secure connections (Secure Sockets Layer or SSL) with which all information between you and our website is protected when you enter personal data.

Retention periods

The personal data described above is stored for as long as necessary to provide your requested services. We then save data for a maximum of one year for the statistical purposes described. The data is then deleted, unless there is a legal obligation that requires longer storage (such as the seven-year tax retention obligation for payment data).

Third-party websites

This privacy statement does not apply to third-party websites that are linked to our service through links. We cannot guarantee that these third parties will handle your personal data in a reliable or safe manner. We recommend that you read the privacy statement of these websites before using these websites.

Changes to this privacy statement

We reserve the right to make changes to this privacy statement. It is recommended that you regularly consult this privacy statement so that you are aware of these changes.

View and change your data

For questions about our privacy policy or questions regarding access and changes to (or deletion of) your personal data, you can contact us at any time via the contact details provided below. You can also send us a request to view, change or delete your data. You can also submit a request to request a data export for data that we use with your permission, or state (accompanied by reasons) that you want us to limit the processing of your personal data. To prevent abuse, we may ask you to provide sufficient proof of your identity. When it comes to access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in the settings of your browser. If the data is incorrect, you can request us to change the data or have it deleted.

Dutch Data Protection Authority

Of course we will gladly help you if you have complaints about the processing of your personal data. Under relevant privacy legislation, you also have the right to file a complaint with the Dutch Data Protection Authority against the processing of your personal data. You can contact the Dutch Data Protection Authority if you would like to file a complaint.


Contact details

Novo Bouw
Heivlinderweg 61
1113 LS Diemen, The Netherlands

Cookie Statement

Cookies are used on our website. Cookies are also placed via third parties (mostly social media) that are enabled on our website. When you visit our website for the first time, a message is displayed in which we refer you to this cookie statement. You can accept or decline these cookies. Keep in mind that if you refuse, our website may no longer work optimally.

Google Analytics

Our website uses cookies from Google Analytics. We use this service to keep track of how visitors use our website, so that we can continue to improve our website and online services. To make Google Analytics privacy-friendly, we block the sending of complete personal IP addresses. We also do not share any data with Google.

Read the Google privacy policy for more information.


YouTube does not store cookies on our website. We have recently started using the privacy-friendly version that YouTube offers. YouTube only stores information when you view a video on our site.

Read the YouTube privacy policy for more information.

Changes to the cookie statement

We reserve the right to adjust this cookie statement. Changes are announced on our website.


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Office & Showroom

Heivlinderweg 61
1113 LS Diemen
KvK 34371241
Bouwend Nederland 845066